Russell

Professional VA / Project Manager / Senior Manager

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.26/hour ($1,600.00/month)

Associates degree

Last Active

September 30th, 2024 (616 days ago)

Member Since

February 22nd, 2014

Profile Description

I've been working remotely for 9 years now as a Remote Senior Manager, Performance Manager, and Project Manager. I experienced working on home-based jobs such as customer service, email support, live chat support, technical support, and as a team leader/manager. I have been a virtual assistant providing professional administrative, technical, or social assistance to clients remotely. I am excellent in data entry projects, emails, transcriptions, web research, and several other services.
I also worked in the BPO industry for about 6 years and I have gained substantial experience and outstanding skills in customer service covering financial, technical, and retention fields with strong written and oral communication skills. I am also an experienced Resolutions Supervisor assigned to take escalated calls, resolve customer complaints, and promote conflict resolution. I also have great experience and a thorough understanding of sales and marketing. I've proved to be extremely reliable, and I am able to work well with various people and management styles. I also have been known to take initiative when problems arise. I have the ability to work independently, with minimal supervision. I can do multitask and can work under pressure. I am so much open to growing and learning more as I want to maximize my knowledge, skills, and experiences to be successful in any field.

Top Skills

Customer Support

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

Other Skills

Project Management

Experience: 5 - 10 years

Office and Administration

Experience: 5 - 10 years

Basic Information

Age
39
Gender
Female
Website
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Address
ANGELES CITY, PAMPANGA
Tests Taken
IQ
Score:  118
DISC
Dominance: 9
Influence: 30
Steadiness: 34
Compliance: 27
English
C2(Advanced/Mastery)
Government ID
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