Property Management

I’ve worked as a Property Manager for several years, both in long-term rentals and short-term rentals like Airbnb. I handled tenant communication, scheduled and followed up on maintenance, coordinated with vendors, and made sure all units were in rent-ready condition. I also processed applications, lease renewals, and move-ins/outs. I’m used to managing daily operations, responding to issues quickly, and making sure residents and property owners are happy. I’m organized, proactive, and confident in handling multiple properties at once while keeping everything running smoothly.

I have hands-on experience managing short-term rental operations across platforms such as Airbnb, VRBO, and direct bookings. My responsibilities included guest communication before, during, and after stays; handling reservations, check-ins, and check-outs; coordinating cleanings, turnovers, and maintenance; and resolving guest concerns promptly to maintain high ratings and positive reviews. I also managed calendars, pricing, listing updates, and ensured properties were well-maintained and guest-ready at all times.

I have experience handling inbound and outbound calls, emails, and messages, assisting customers with questions, complaints, and service requests while maintaining professionalism and accuracy.

I have experience setting appointments for sales and service teams by reaching out to leads, qualifying interest, scheduling calls or meetings, and maintaining accurate records in a CRM or scheduling system.