Professional Employee

Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($2,000.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 18th, 2021 (1402 days ago)

Member Since

February 17th, 2014

Profile Description

With over 16 years of working experience in the Business Process Outsourcing field
covering multiple verticals and horizontals, primarily concentrating in Full-scale
Operations Management, with at least 2500 FTE managed at one point, adept in
financials and accounting for program management including but not limited to
vendor client negotiations of SOW and KPI mark index, with formulations of
employee engagement activities that were applied in multiple sites, these are just a
few of the things I can help any company with in making their company a great
success.                                                                                        

Contact Information 

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Verticals Managed

Healthcare Insurance (US, UK HMO) 
Financials (US, UK, AU) 
E-commerce (Worldwide) 
Telecom (US, UK, AU) 
Cable TV (US) 
Internet Service Provider (US, AU) 
Shared Services (US) 
Human Resources (US, India, AU) 
IT Managed Services (US, UK) 
Marketing and Advertising (US) 
Database Management (US) 
Travel and Leisure (US, UK) 
Education (India, US) 
Real Estate (US, UK, AU)

Horizontals Managed 

Customer Service (Tier 1-3) 
Technical Support (Tier 1-4) 
Customer Retention
Number Porting (In and Out) 
Front and Back end Sales
Back Office Support (Offline and
Voice) 
Booking and Cancellations 
Recruitment and On boarding 
Software Development 
Full Scale Web Development 
Marketing and Research 
Executive and Virtual Assistants 
Data Analysts