I've been a call center agent for four years, and I have skills in IT, particularly in troubleshooting home and small office networks. I also have experience in Quality Assurance, wherein I listen to and evaluate call recordings based on quality standards. Thus I have a keen sense on detail, call handling, and process adherence. I also know how to work with Microsoft Word, Excel, and PowerPoint. I am a fast learner and I can work efficiently with minimal supervision. I'm looking for a long-term, stable job that will allow me to work from home.
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