I have over 2 years of combined experience in customer service and administrative coordination roles. In my most recent role, I handled prescription status follow-ups, coordinated with pharmacies, and ensured patients’ medications were processed and completed on time.
As a Customer Service Representative, I handled customer inquiries, billing, and service-related concerns, as well as light sales based on customer needs.
In both roles, I maintained accurate records by updating every interaction using systems such as Salesforce, CareTend, and iCare.
I am also looking to continue building my administrative and coordination skills while growing in a role where I can contribute to an organized and efficient team.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
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