Proficient in CRM systems including Salesforce Classic and Lightning versions and Jtisb.fi, Calltools, Batch Leads SMS
Proficient in G Suite and Excel
Intermediate knowledge of Live Chat and Intercom Chat Systems, Groovehq
Intermediate knowledge of New voice Media VoIP System, Vonage
Intermediate Knowledge of Wordpress, Shiphero, Starshipit(E-commerce use)
Intermediate knowledge of Scorebuddy quality assurance system and Calendly calendaring system
Advanced knowledge of Zoom Client Meeting and Slack,
Customer Service Representative (Financial Account)for 4years (Alorica - BPO) Technical Support representative (Uverse Telco Account) for 2years (Concentrix - BPO) Appointment Setter (Investor) - 7 months Appointment Setter (Realtor) - 2 months
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.