Ma.Jocelia

Customer Service Representative

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($500.00/month)

Bachelor oof Science in Information Technology

Last Active

February 2nd, 2014 (3967 days ago)

Member Since

February 2nd, 2014

Profile Description

The most important customer service skill is the ability to deal with people. Whether you are providing in-person, telephone or online chat service, you will have to deal with all sorts of people with all sorts of attitudes. Strong people skills not only mean smiling and providing warm remarks, it also means knowing not to take it personally. Not every customer service interaction is friendly and each customer service agent will encounter at least one upset customer during her service career. Still, agents must be able to shake it off to avoid carrying that harsh experience over to the next customer.

Top Skills

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Basic Information

Age
24
Gender
Female
Website
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Tests Taken
None
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