I have a total of 11 years background and experience in the Business Process Outsourcing industry and has served as Chief of Operations which have provided me with substantial exposure to managing outbound campaigns, Inbound Customer/Technical service, handling huge international accounts from design stage till implementation period and carrying out due diligence on project management to deliver client expectation and generate financial gain for the organization.
My greatest strengths are my leadership skills, ability to motivate people and maintaining strong ties with clients through effective client management.
I have a strong reputation for my attention to details, critical and analytical thinking, report analysis, database management, and resource planning.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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