I worked in the bpo industry since 2009, and have been with the 3 of the most well known and respected companies in the industry. During my bpo days, I was able to handle/ take in calls for a telco sales account, telco customer service, software customer service and sales, and provide technical and customer service support through chat.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.