Ma.
I would like to stay in my previous field as a customer service / sales agent. Th
Overview
Looking for full-time work (8 hours/day)
at $2.35/hour ($454.55/month)
Bachelor of Science in Elementary Education Major in General Science
Last Active
January 26th, 2014 (4516 days ago)
Member Since
January 25th, 2014
Profile Description
• Managing day-to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, standards and sales targets.
• Developing the team to ensure delivery of a consistently superior customer service experience by highly knowledgeable and customer-focused agents
• To act as the communication conduit between Agents and Management
• Do call monitoring and feedback which includes performance review and appraisal
• To motivate and implement succession planning for agents with potential
• Contributing for the initial hiring and selecting process by doing interviews based on the preferred agents
• Required making decisions on any matters relating to improve revenue generation and customer satisfaction with regards insofar as it affects call handling and call center processes.
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.