Cyrel

STR Airbnb Property Management | Guest Communications

60 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.15/hour ($400.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

October 7th, 2020

Profile Description

I am a dedicated Short-Term Rental (STR) Property Manager with 1 year of hands-on experience in managing vacation rental operations. My primary focus is on guest communication and support, ensuring smooth check-ins, sending arrival instructions, prompt responses, and excellent guest satisfaction. I have also worked on Airbnb property listing optimization and have handled Airbnb resolution disputes and VRBO refunds using GUESTY PMS.
I am skilled at handling high-volume guest interactions, resolving issues quickly, and maintaining a positive guest experience while supporting property owners in maximizing their rental income.

Top Skills

Experience: 1 - 2 years

I used Google Docs for data entry and backend client requests, such as creating SOPs, guides, training materials, and presentations. This allowed property owners to have well-structured references and streamlined documentation for smoother operations.

Experience: 1 - 2 years

I built and managed spreadsheets to track reservations, Guest check-ins, Property FAQs, tracking refunds, Cancelled guest, Property unit info and etc. Google Sheets also helped in organizing task lists, and reports for property owners.

Other Skills

Experience: Less than 6 months

I used Breezeway mainly for checking property listings and ensuring units were cleaned before guest arrivals. I also utilized the platform as a team knowledge hub, keeping notes about property specific details, FAQs for guests, and important information owners or team members needed for smooth operations.

Experience: Less than 6 months

I used Airbnb for requesting or sending money to guests and also for resolution request and handling disputes to guest. I also used Airbnb for listings by adding detailed photo comments, highlighting amenities, and organizing photos into proper categories to improve listing appeal and boost booking rates.

Experience: 2 - 5 years

I used Canva for backend client support, including editing property photos, designing marketing visuals for social media accounts, and creating branded materials such as guest guides and presentations. This helped improve the overall appeal of listings and supported owners with professional-looking content.

Basic Information

Age
29
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 13 PERCENT
Influence: 32 PERCENT
Steadiness: 38 PERCENT
Compliance: 18 PERCENT
English
C2(Advanced/Mastery)
Government ID
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