Medical Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

October 7th, 2020

Profile Description

HIPAA-Certified Medical Virtual Assistant and BSN graduate with over 3 years of long-term remote experience supporting international clients. Strong background as a Real Estate Virtual Assistant, bringing highly transferable skills in appointment scheduling, CRM/EMR management, documentation, and professional client communication.

Trained in medical scheduling, transcription, live scribing, insurance verification, and HIPAA-compliant PHI handling. Known for being reliable, detail-oriented, and calm under pressure. Able to support clinics with patient coordination, administrative workflows, and back-end operations with accuracy and empathy. Ideal for night shift, entry-level to junior Medical VA roles with growth potential.

WORK EXPERIENCE
ESL Online Tutor
51 Talk | August 2025 - May 2026
* Facilitated one-on-one English language sessions, enhancing the ability to communicate complex concepts clearly, a vital skill for explaining medical procedures or insurance benefits to patients.
* Managed diverse student profiles, demonstrating the patience and empathy required for patient-facing coordination.
* Maintained strict schedules and digital lesson logs, mirroring the documentation accuracy needed for medical charting.

Virtual Assistant – Real Estate & Administrative Support
---------- | March 2021 – August 2024
* Managed calendars, inboxes, appointment scheduling, and CRM systems
* Maintained accurate records, documentation, and client data
* Conducted lead generation, follow-ups, and online research
* Created and edited listings, professional write-ups, and marketing materials
* Supported daily back-end operations with consistency and confidentiality

Highly transferable to Medical VA roles:
* Patient scheduling
* EMR documentation 
* Confidential record handling 
* Provider support 
* Administrative coordination

Customer Service Associate - Jollibee Foods Corporation | 2008 – 2009
* Delivered high-volume customer service with professionalism and accuracy
* Communicated clearly and empathetically via in-person and verbal interactions
* Handled multiple tasks simultaneously while maintaining attention to detail
* Resolved concerns using de-escalation and problem-solving skills
* Followed strict procedures and service standards, aligned with HIPAA-level confidentiality

MEDICAL TRAINING AND CERTIFICATION
Medical Virtual Assistant Masterclass Sync2VA - (40 Hours) - December 2025
* Medical appointment scheduling and patient coordination
* Live scribing and medical transcription (SOAP notes)
* Medical terminology and EHR/EMR documentation standards
* Prescription refill workflows and prior authorization basics
* HIPAA-compliant PHI handling and secure clinic communication

Medical Billing & Introduction to Coding Training
VAs of the Future - July 2025
* Demonstrated proficiency in Revenue Cycle Management, ensuring accurate and timely billing cycles
* Managed the claims submission lifecycle, including proactive resolution of rejections and denials
* Analyzed Explanation of Benefits (EOBs) and executed the appeals process to maximize reimbursement

CORE SKILLS           
* Medical Appointment Scheduling
* EMR / EHR Documentation
* Patient Intake & Charting
* Medical Transcription & SOAP Notes
* Prescription Refill Requests
* Insurance Verification & Eligibility
* Medical Billing & Coding (ICD-10, CPT – foundational)
* Prior Authorization Support
* HIPAA Compliance & Confidentiality
* CRM & Data Management
* Email, Phone, Chat Support

TOOLS & TECHNOLOGY
* Microsoft Office
* Google Workspace
* Adobe Acrobat
* Zoom
* Slack
* OpenEHR
* CRM Systems

EDUCATION
Bachelor of Science in Nursing (BSN)