Hannah

Virtual AssistantGeneral Admin Tasks<8efe80624d780eba0c6493e

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Overview

Looking for full-time work (8 hours/day)

at $9.54/hour ($1,818.18/month)

College Degree

Last Active

March 15th, 2023 (1186 days ago)

Member Since

January 21st, 2014

Profile Description

With over 12 years of BPO experience and a proven track record in leadership, I have successfully transitioned into the world of virtual assistance. My journey began in sales for a nutrition app, where I excelled in promoting products and services. I later joined a multi-brand e-commerce company, rapidly progressing from Customer Support Representative to Customer Service Manager within a year, where I honed my skills in process improvement and team performance enhancement.
As a Customer Service Manager, I developed and implemented Standard Operating Procedures, enabling scalable success across the department. Subsequently, I was promoted to Project Manager, overseeing Marketing, Operations, and Supply Chain initiatives. Within three months, I advanced to the role of Operations Manager, managing Customer Service, Marketing, Warehouse, and Supply Chain departments.
My expertise extends to e-commerce platforms such as Amazon, eBay, WordPress, and Shopify, as well as proficiency in Klaviyo, ---------- , Slack, Freshdesk, Zendesk, Trainual, G-Suite, Hubstaff, and more. I am well-equipped to help your company streamline processes and achieve operational excellence.

Top Skills

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Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, DAVAO DEL SUR

Tests Taken: IQ
Score: 107: DISC
Dominance: 48
Influence: 38
Steadiness: 9
Compliance: 6: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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