With over 12 years of BPO experience and a proven track record in leadership, I have successfully transitioned into the world of virtual assistance. My journey began in sales for a nutrition app, where I excelled in promoting products and services. I later joined a multi-brand e-commerce company, rapidly progressing from Customer Support Representative to Customer Service Manager within a year, where I honed my skills in process improvement and team performance enhancement.
As a Customer Service Manager, I developed and implemented Standard Operating Procedures, enabling scalable success across the department. Subsequently, I was promoted to Project Manager, overseeing Marketing, Operations, and Supply Chain initiatives. Within three months, I advanced to the role of Operations Manager, managing Customer Service, Marketing, Warehouse, and Supply Chain departments.
My expertise extends to e-commerce platforms such as Amazon, eBay, WordPress, and Shopify, as well as proficiency in Klaviyo,
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.