With over 12 years of BPO experience and a proven track record in leadership, I have successfully transitioned into the world of virtual assistance. My journey began in sales for a nutrition app, where I excelled in promoting products and services. I later joined a multi-brand e-commerce company, rapidly progressing from Customer Support Representative to Customer Service Manager within a year, where I honed my skills in process improvement and team performance enhancement.
As a Customer Service Manager, I developed and implemented Standard Operating Procedures, enabling scalable success across the department. Subsequently, I was promoted to Project Manager, overseeing Marketing, Operations, and Supply Chain initiatives. Within three months, I advanced to the role of Operations Manager, managing Customer Service, Marketing, Warehouse, and Supply Chain departments.
My expertise extends to e-commerce platforms such as Amazon, eBay, WordPress, and Shopify, as well as proficiency in Klaviyo,
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.