Julian

Operations / Project Manager

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.47/hour ($1,440.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

October 4th, 2020

Profile Description

LinkedIn Profile: ----------

As an Operations & Customer Experience professional, I thrive at the intersection of strategy, data, and execution. Over the past 6+ years, I’ve led regional operations, CX programs, and SaaS-driven projects that improved workflows, streamlined reporting, and elevated customer satisfaction.
My background spans:? Operations Management & Strategy — overseeing regional launches, reporting, and process improvements.? Project Delivery — coordinating cross-functional teams to roll out digital tools, automation, and nationwide initiatives.? Customer Success & Client Experience — ensuring customer journeys run smoothly, escalations are resolved, and KPIs are consistently met.

Top Skills

Project Management

Experience: 2 - 5 years

Managed on-time launch of 39 municipalities, ensuring operational readiness, compliance, and commercial activation.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Created a Customer Complaint dashboard highlighting all data and tracking KPIs such as Resolution Rate and Average Handling Time

Office and Administration » Operation Management

Experience: 2 - 5 years

Experienced Operations & Strategy Lead with 3+ years in multi-site coordination, dispatch scheduling, customer experience, and process improvement for large-scale telecom and service operations.

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Email Management

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address: General Santos City, South Cotabato

Tests Taken: IQ
Score: 135

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”