Celmar

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Associates degree

Last Active

June 26th, 2026 (today)

Member Since

October 1st, 2020

Profile Description


Create, set up and maintain billing schedules, contracts, and customer profiles.

Process payments, refunds, disputes, and other billing concerns.
<8efe80624d780eba0c6493ec45140364>Email bills to clients.

Prepare and review invoices and credit notes; document adjustments.

Ensure billing accuracy and compliance with contractual terms.

Perform monthly billing reconciliations and adjustments.

Conduct service qualification checks using advanced web-based applications.

Troubleshoot internet and voice service issues (FTTN/X, FTTP/H, FTTC, FTTB, HFC, Fixed Wireless, Mobile 3G/4G LTE, ADSL, PSTN, VoIP).

Communicate with customers via calls, chat, and email.

Assist new clients with internet setup, offering expert suggestions.

Research customer inquiries using knowledge base; respond with accurate info.

Document customer needs and interactions in CRM systems.

Comply with Australian telecom regulations and standards.

Basic Information

Age
43
Gender
Female
Website
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Address
QUEZON CITY
Tests Taken
IQ
Score:  89
DISC
Dominance: 12%
Influence: 25 %
Steadiness: 33 %
Compliance: 30 %
English
C2(Advanced/Mastery)
Government ID
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