Over the last 10 years, I have worked for outsourced multinational companies including sites for start up BPO/ Call Center companies. My core competency lies in Customer Service, Quality Assurance & Process Management.
Fluent in English, Filipino and basic Spanish.
Trained on LEAN SIX SIGMA GREENBELT CURRICULUM and INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY V3.
I am seeking to gain employment in an area where my skills will be challenged and new learning opportunities are available. Seeking Customer Service/ Project Management or Writing/Editing positions with responsibilities including problem solving, planning, organizing, data managing, quality outsourcing or writing and editing.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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