Full Time Virtual Assitant

Overview

Looking for full-time work (8 hours/day)

at $235,684.68/hour ($45,455,090.91/month)

Bachelors degree

Last Active

June 3rd, 2018 (2924 days ago)

Member Since

January 8th, 2014

Profile Description

Position: Virtual Assistant
Duration: April 19, 2014 – March 31, 2016
Company: www.eBay.com Kamani-uk
Responsibilities
• Responsible in updating excel files with regards to returns, replacements and refund
• Provide appropriate and accurate responses to customer queries.
• Adhere to 40 hours working schedules with no late and tardiness
• Create shipping labels for item replacements.
• Leave appropriate feedback on buyers account.
• Respond to complicated emails and offer excellent customer service
Position: Community Support Agent
Duration: July 11, 2013 – November 19, 2013
Company: Eperformax Contact Centers & BPO
Responsibilities
• Answers complex calls and provide resolution to suspended accounts
• Communicate with clients in Neutral American accent.
• Delivers the required opening and closing spiels on each calls
• Compete the verification process before assisting account holders
• Investigate account for suspicious log-ins, unauthorized purchases, account information changes and etc. If all proofs required are gathered representative must take appropriate actions.
• Review accounts or credit line increase eligibility.
Position: Nursing Assistant
Duration: January 05, 2012 – January 31, 2013
Company: Vicente Gullas Memorial Hospital
Responsibilities
• Provide hygience to comfort Measures.
• Assures proper nutrition and fluid intake
• Institute Measures for the maintenance of proper urinary and bowel function.
• Ensures safe and clean environment
• Assisting the Physician during the procedure
• Implement unit’s rules and regulations.
Position: Customer Care Executive (Sales Account)
Duration: July 25, 2011 – December 16, 2011
Company: vCustomer Philippines
Responsibilities
• Adhere to given break schedules and shift
• Needs to be in neutral American accent throughout the entire call.
• Before assisting, customer care executive needs to verify accounts.
• Representative needs to proactively offer items related to the purchases made by the buyer.
• Required to document accounts with regards to account information changes.