> Knows basic HTML and CSS.
> Have extensive knowledge with IMAP and POP3 e-mail client setup and troubleshooting such as Microsoft Outlook, Thunderbird, Mac Mail.
> Knowledgeable with Web Hosting concept and very familiar with FTP, cPanel, WHM and phpMyAdmin access.
> Knowledgeable with domain registration and transfer process for generic top level domains and others
> Knowledgeable with DNS records (A-record, TXT record, CNAME, MX Records, Nameservers) and how to edit them.
> Very familiar with content management systems such as WordPress and shopping cart platforms like BigCommerce and PinnacleCart.
> Typing skill (40-50 wpm) with high accuracy.
> Above average oral and written English correspondence.
> Have call center experience.
> Have experience in providing support to US, UK and Australian clients via phone,
> Tools that I have experienced using are: SmarterTrack, Zendesk, Slack, SalesForce, Unbounce, IONO, FileZilla.
> Domain registrars and hosting providers I am familiar with: 1&1 Internet, GoDaddy, Network Solutions, TPP Wholesale, Melbourne IT, Netregistry, Crazy Domains, DNS Made Easy.
> Have experience with cloud-based/SaaS solution offerings.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.