To obtain a challenging position within anorganization that utilizes data entry

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($636.36/month)

college

Last Active

June 14th, 2022 (1457 days ago)

Member Since

December 15th, 2013

Profile Description

H&R Block is an American tax preparation company in North
America, Australia, and India. The Kansas City-based company also offers payroll, and business consulting services.
Check clients into computer and determine tax status.
Answer phone calls.
File paperwork and sort paperwork.
Make sure to provide the
correct status of tax refund.
     
AT&T Inc. is an American multinational telecommunications conglomerate, headquartered at Whitacre Tower in downtown Dallas, Texas. AT&T is the
world's largest telecommunications company.
 
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call
resolution.
Manage large amounts of incoming calls.
Offers alternative
solutions where appropriate with the objective of retaining customer's
business.
Handles business transactions in connection with activation of new customer accounts on a computer terminal.
Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.
Makes financial decisions to protect/collect revenues and adjusts customer accounts.
Achieve sales quota.
A little bit of troubleshooting and walking the customers through.
     
T-Mobile is the brand name used by the mobile communications subsidiaries of the German telecommunications company Deutsche Telekom AG.
 Manage large amounts of incoming calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas.
Handle customer
complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution. Keep records of customer interactions,
process customer accounts and file documents.
Take the extra
mile to engage customers.
 

(Document Management Specialist)      
Commercial handles
supply for Diabetes and Insulin Pump
Calls doctor’s office to follow-up documents we sent them or
regarding invalid documents we receive from them.
Send doctor’s order forms or request letters via fax
(manual/electronic), mail or email.
Send order modification requests to higher level counterparts in
Florida via email.
Monitor, rename and encode doctor’s order forms in patients’
accounts.
Searching and obtaining valid documents that will cover shipped
supplies for claims purposes.