Josefa

Customer Service Expert / Data Entry / Administrative Support

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Overview

Looking for full-time work (8 hours/day)

at $238,494.22/hour ($45,455,090.91/month)

Bachelors degree

Last Active

October 24th, 2017 (3155 days ago)

Member Since

November 27th, 2013

Profile Description

I have worked in accounts focusing on Customer Service thus I have very good knowledge in assisting customers. I have addressed their concerns with efficiency, professionalism & accuracy. I have great communication skills which are essential in providing excellent customer service. I am highly focused and meticulous and able to handle a high volume of simultaneous projects. I am a fast learner, inquisitive and works well independently with little to no direction as I utilize all available resources to complete my tasks.
I have managed, led and developed people through coaching, motivating and having daily touch base meetings with them.
I also do well in working and coordinating with my peers and superior. As part of my administrative work, I became proficient at MS Applications such as Word, Excel, Powerpoint, and Outlook. Apart from this, I am used to having Client Interface, updating them on projects I handle and doing presentations during Business Reviews.
I have a degree in Bachelor of Science in Physical Therapy. I have completed training for Skill Interview, Coaching, Managing People, Training/Facilitation, Sales, and Service Process. I facilitated in our Product Training classes as well.

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Basic Information

Age: 53

Gender: Female

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Tests Taken: IQ
Score: 91: DISC
Dominance: 53
Influence: 28
Steadiness: 12
Compliance: 8: English
C2(Advanced/Mastery)