Working Experience Summary:
? 10 years BPO exposure in various roles and duties
? Career Track Experiences:
I. Agent
II. Subject Matter Expert
III. Trainer
IV. Recruiter
V. Admin Officer
? With start-up experience
i. Help built a newly outsourced program
ii. Well exposed with multi-duties
? With strong client engagement exposures
For Recruitment Exposure:
*** Various post from Entry Level to Managerial
? From Sourcing -> Screening -> Initial Interview -> Endorsing to Hiring Manager or Direct Manager
? Sourcing: Advertising to Sourcing Websites, Social Media, Referrals from existing employee and candidates.
? Screening: Skill Analysis based on Resumes -> Assessments
? Initial Interview: Face to Face or Phone Interview
Other Task:
i. Conduct New Hire Orientation
ii. Quality Analyst duties
For Admin Role exposures:
? Procurement
? Budgeting
? Maintenance
Company Loyalty
? Value long-term career and build strong relationship with the Company
Environment
? Shift flexibility
? Location Flexibility
People Skill
? Can work with various people in different ranks
? Value respect
? Calm and independent
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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