I worked as a customer service support for a couple of years for a publishing company, where I was trained to maintain a good relationship with our authors and always make sure to provide excellent service. My responsibilities were to update publishing coordinators regarding authors' concerns on their ongoing book projects and vice versa, process book orders and payments thru our CRM, and update management regarding authors' feedback.
I was also working in hotel reservations (B2B) wherein my responsibilities were to take emergency calls, such as on-the-spot issues, like no booking at the hotel, payment issues and urgent relocations; do outbound calls for booking confirmations and
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.