Rogelyn

Customer Service Support - Email, Inbound & Outbound Calls, Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Associates degree

Last Active

November 16th, 2024 (585 days ago)

Member Since

November 25th, 2013

Profile Description

I worked as a customer service support for a couple of years for a publishing company, where I was trained to maintain a good relationship with our authors and always make sure to provide excellent service. My responsibilities were to update publishing coordinators regarding authors' concerns on their ongoing book projects and vice versa, process book orders and payments thru our CRM, and update management regarding authors' feedback.
I was also working in hotel reservations (B2B) wherein my responsibilities were to take emergency calls, such as on-the-spot issues, like no booking at the hotel, payment issues and urgent relocations; do outbound calls for booking confirmations and email handling for other requests, like refunds.

Top Skills

Experience: 5 - 10 years

Other Skills

Basic Information

Age
36
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  93
Government ID
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