Overview
Looking for full-time work (8 hours/day)
at $5.73/hour ($1,090.91/month)
College Level
Last Active
February 15th, 2026 (126 days ago)
Member Since
November 25th, 2013
Profile Description
I am a high-impact Virtual Assistant specializing in operational efficiency and executive support. With over
8b
years of experience in the BPO industry—including 3 years in leadership roles at TaskUs and Asurion—I don't just complete tasks; I optimize workflows.
My background as a Team Leader and Performance Coach means I am an expert in Root Cause Analysis (RCA), CRM management (Salesforce), and Calendar/Staffing management. I am a site-wide award winner for performance excellence, proving my ability to deliver results under tight deadlines while maintaining a 100% attendance record.
Whether you need someone to manage your daily operations, audit your team’s quality, or handle complex administrative scheduling, I bring a leadership mindset to every project. I am proactive, detail-oriented, and ready to help you reclaim your time."
TECHNICAL SKILLS & TOOLS
Administrative: Calendar Management (Kronos/Outlook),
CRM & Software: Salesforce, Microsoft Office Suite (Excel, Word, PowerPoint).
Operations: Root Cause Analysis (RCA), Quality Auditing, and Workflow Optimization.
Communication: Fluent English (Written/Verbal), Stakeholder Management, and Executive Correspondence.
Top Skills
Office and Administration » Google Sheets
Experience: 1 - 2 years
I've been using this google sheet for a couple a year now so I am comfortable using it
Office and Administration » Data Entry
Experience: 6 months - 1 year
I worked as a accountant before which handle data entry. I have experience and still willing to learn, I am fast learner, quickly adapt to changes.
Office and Administration » Team Leadership
Experience: 2 - 5 years
I am handling team for almost 3 years now. Handle different account, like sales telco and recent content moderator.
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Email Handling
Experience: 6 months - 1 year
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Binan, Calabarzon
- Tests Taken
- IQ
- Score: 104
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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