- Served as system linux, windows, network and database administrator
- Managed and provided support for solaris,mac,linux/unix(redhat, centos, fedora, ubuntu, freebsd & etc) and windows(2003, 2008, 2012, 2016) servers
--Mostly managing Active Directory(AD),MSsql and Internet Information Services (IIS) with Remote Desktop Protocol (RDP) enabled
--Few managed linux/unix servers running with DNS, DHCP, Apache+Php+CodeIgniter, SVN, BitBucket, Ansible, Docker Compose, LDAP, MediaWiki, MYSQL/PostgreSQL and PlaySMS
- Managed & provided support for network devices such cisco switches, voice (Cisco Unified Call Manager), access points and routers
- Managed & provided support for VMware, Amazon Web Services(AWS)virtualization systems with few hardware using Cisco Unified ComputingSystem(UCS)- Used RT, Service-Now, Atlassian Jira, HP Service Manager ticketing tool for any requests or incidents
- Enhanced monitoring system like nagios and cacti
- Setup and optimized cache servers like squid
- Introduced a high level or tight security for the network and the wholesystem
- Implemented and use Netapp system for data storage with Symantec ProtectionEngine(SPE) as antivirus
- Implemented and use Netbackup 6.5 for data backup
- Managed Storagetek 2600 and Sun Storedge for data storage
- Leading of certain projects until completion
- Lead Network Operation Center(NOC) team for few years managing and handling incidents, requests and problems basing from Cacti, Nagios, and CA monitoring system, CA NetFlowAnalysis, Solarwinds
- Served also as Change Manager(ITIL based) which mainly controls any ITrelated service changes or disruptions
ACCOMPLISHMENTS:
A. Developed and implemented opensource sms system for the company used for contacting users,
B. Improved and enhanced our monitoring systems to manage alerts from any devices which greatly helped the company for cost saving purposes
C. Lead and completed few projects like fresh install or upgrade or update of the following: linux servers, VMware hosts and clients, windows servers, storage devices, cisco catalyst switches.
Passed certifications of the following:
1. Information Technology Infrastructure Library (ITIL) Intermediate: Service Operation
2. Information Technology Infrastructure Library (ITIL) v3 Foundation
3. BigMachines Yellow Belt4. BigMachines Blue Belt
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