FACEBOOK MEDIA BUYER|SOCIAL MEDIA MANAGEMENT|AMAZON SHOPIFY & GENERAL VIRTUAL AS

In my role as a Social Media Manager, I specialize in building a powerful online presence through strategic content planning and community management across platforms like Facebook and Instagram. I leverage my experience in social media growth to create engaging posts, write SEO-optimized captions, and utilize trending hashtags that significantly increase organic reach and brand awareness. My daily workflow includes managing content calendars, interacting with followers to boost engagement rates, and analyzing key performance metrics to refine marketing strategies. By consistently delivering high-quality visuals and targeted messaging, I help businesses connect with their audience, strengthen brand loyalty, and drive consistent traffic to their digital platforms.

I manage high-performing Facebook Ads campaigns for ASAP Forklift Philippines, utilizing a data-driven approach to dominate the local material handling market. My experience centers on deploying high-converting ads specifically for Heli forklifts, leveraging precise audience targeting to reach warehouse managers, logistics hubs, and construction firms. By utilizing a mix of lead generation forms and Messenger ads, I have successfully streamlined the customer journey from the initial inquiry to the final sale. My process includes rigorous A/B testing of ad creatives, optimizing for a low cost-per-click (CPC), and implementing retargeting pixels to capture high-intent buyers. Through constant monitoring of Ads Manager analytics, I ensure maximum ROI by highlighting the durability and cost-effectiveness of our units, firmly positioning ASAP Forklift as a premier provider in the industry.

I serve as a Shopify Virtual Assistant and Meta Ads Specialist, where I handle daily online store management to ensure a smooth shopping experience and increased sales. I specialize in Shopify product listings, creating clear titles and SEO-friendly descriptions that help products rank higher in search results. My experience includes inventory tracking, order processing, and organizing store layouts to improve the customer journey. On the marketing side, I manage Facebook Ads by designing effective ad creatives and optimizing visuals to drive better customer engagement. By combining e-commerce operations with targeted social media advertising, I help businesses grow their online presence and reach more buyers effectively.

I am a Graphic Designer at ASAP Forklift Philippines, where I lead the creation of high-impact visual content and marketing materials tailored for the industrial equipment industry. I specialize in designing professional promotional flyers, product catalogs, and engaging social media posts that effectively highlight our Heli forklift inventory. Beyond static graphics, I use CapCut to perform expert video editing, producing dynamic short-form video content and ads that drive higher customer engagement. By managing the entire creative workflow—from initial concept to final production—I ensure all digital and print assets are SEO-optimized and brand-consistent, successfully boosting our online presence and supporting the company's digital marketing strategy.

In my role at Teleperformance Philippines supporting Globe Telecom, I took full ownership of resolving complex inquiries and providing advanced technical troubleshooting for a wide range of account and network issues. I specialized in diagnosing connectivity problems and resolving hardware-related hurdles to ensure seamless service for clients across various devices. My responsibilities included comprehensive account management, from handling billing inquiries and plan modifications to the activation of services based on specific client needs. By maintaining meticulous technical documentation and prioritizing high-quality interactions, I have sharpened my skills as a professional problem solver and communicator, dedicated to delivering efficient and reliable solutions in a fast-paced environment.

I serve as a Technical Support Representative at Teleperformance Philippines for Globe Telecom, where I take full ownership of resolving complex customer inquiries and technical troubleshooting. I specialize in diagnosing connectivity issues and resolving network-related problems across various gadgets to ensure seamless service for my clients. My role involves end-to-end account management, including handling billing inquiries, service modifications, and new activations based on specific client needs. By maintaining detailed technical documentation and providing exceptional service, I have developed into a highly efficient problem solver and communicator, dedicated to delivering reliable technical solutions in a fast-paced environment.