I am creative and possesses strong positive attitude. I am proficient in Microsoft and Computer Applications e.g Word, Excel, PowerPoint, Spreadsheets etc. Windows and Web Applications and also Web Services. I have excellent communication skills with fluency in English. I also know how to repair Computer Software and Hardware Problems. Best of all I'm a fast learner and I'm willing to be trained. I've been working for BPO Companies (Call Center Companies) for almost 4 years now and I've been trained in both Technical and Customer Support roles. I used to work for Time Warner Cable as a Technical Support. In Telus Inc for Customer/Technical Support for Mobile and Internet. Also for Xbox Consoles as a Technical Support and for BioWare a gaming company, specifically for their new game Star Wars: The Old Republic, I'm also a Technical/Customer Support agent here, I take calls for Billing and Technical Issues and go in game as a Game Master to help gamers/clients regarding the game play and other complaints. I became a Subject Matter Expert (SME) for Star Wars and Time Warner Cable accounts. I also write for my blog, manage facebook pages and a Forum Moderator/Game Master for an online game. I'm a dedicated person and I want a long term stable job so I can help you and your business to prosperity.
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