Overview
Looking for full-time work (8 hours/day)
at $13.20/hour ($2,560.00/month)
Bachelors degree
Last Active
May 19th, 2026 (16 days ago)
Member Since
November 13th, 2013
Profile Description
PROFESSIONAL SUMMARY
Seasoned Operations Leader with 15+ years of progressive experience in call center
management, client relations, and cross-functional leadership. Proven track record of driving
operational excellence, enhancing customer satisfaction, and developing high-performing teams
across multiple industries. Strategic partner to clients, skilled in aligning business goals,
improving KPIs, and leading large-scale initiatives to successful execution.
CORE COMPETENCIES
- Operations Management & Strategy
- Client & Stakeholder Engagement
- KPI Management & Performance Improvement
- Leadership Coaching & Succession Planning
- Budgeting & Cost Management
- Project Management & Implementation
- BPO/Call Center Expertise (Inbound/Outbound/Non-voice)
- Cross-Functional Collaboration (HR, Finance, IT, TA, etc.)
Top Skills
Professional Services » Management Services » Business Management
Experience: 5 - 10 years
Office and Administration » Operation Management
Experience: 5 - 10 years
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 48
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Santa Maria, Bulacan
- Tests Taken
- IQ
- Score: 120
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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