Worked in the contact center industry for 12 years, 5 years of which as an agent handling several types of accounts from customer service, sales, pre sales, technical support, etc.
After which I worked as a supervisor for 7 years handling different teams which handled different accounts like technical support, financials, risk management and the like.
Here's a list of companies that I have worked with over the years:
- TSYS Acquiring (Credit Card/POS Terminal Technical Support)
- TSYS RMT (Risk Management Team Voice and email)
- TSYS Prepaid (Customer Service Support for Prepaid Cards)
- Telus ADSL (Voice Technical Support)
- Dell (Voice and email Technical Support)
- WorldComm (Internet Pre Sales)
- Epson (Chat Technical Support)
- MySmart (Chat Technical Support)
- Armani Exchange (Chat Sales)
- Selecta Walls (Oracle Consultant)
- AIG (Credit Card Sales)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.