I am knowledgeable in both hardware and software of a computer. I worked as a level 2 technical support representative
for the past 10 months. Tsr 2, I am responsible to analyze and provide the best solution for our business clients regarding to the accounting software they are using. Prior to this I've worked as technical support for sony products the like tv, home theaters blu rays, portable audio products and vaio. Working as tech support I am responsible to perform troubleshooting over the phone.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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