Virtual Assistant / Customer Service Sales Representative

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 14th, 2024 (4 days ago)

Member Since

August 30th, 2020

Profile Description

I am an Engineer by profession with 2 years of experience as a Quantity Surveyor in a Construction Company. 
· Quantity Take-Off · Prepare the bidding documents, detailed estimates, manpower scheduling, equipment utilization schedule, and construction schedule s-curve  · Monitor the Qualities and Quantities of Construction Materials · Prepare Bill of Quantities for tender Prepare · Progress of Work Accomplishment

Become a Virtual Assistant/Social Media Manager for an Australian-based eCommerce company. An experienced customer-oriented individual with a strong work ethic, the ability to escalate issues appropriately, and the ability to adapt to different personalities. With strong market knowledge and critical reasoning abilities to identify and assess customers' needs to achieve satisfaction.

· Respond to customer inquiries and concerns through Zendesk, Gorgias, Instagram & Facebook· Issue refunds and resend items based on the shop policy· Check the status of an order or delivery· Escalate customer concerns that would affect customer satisfaction· Prioritizing abilities, as well as the ability to follow-through promptly· Conflict resolution skills to handle complaints courteously and professionally.· Track record of success in a sales position· Upload products and products description to Shopify· Compile customer complaints & give a report· Data Entry & Product Listing· Social Media Management· Admin Assistant