Virtual Assistant, Team Leader, Billing/AR Manager

Accounts Receivable Management • Responsible for overseeing the accounts receivable process, managing customer invoices, monitoring collections, and ensuring timely and accurate payment processing. • Develop and implement effective accounts receivable strategies and policies to optimize cash flow and minimize delinquencies. • Oversee the end-to-end accounts receivable process, including invoicing, cash applications, credit memos, and reconciliations. • Ensure timely and accurate billing of customer invoices, following up on outstanding payments, and resolving billing discrepancies. • Monitor aging reports, analyze collection trends, and proactively identify and address potential issues to improve collections. • Implement collection strategies, including sending reminder notices, making collection calls, and negotiating payment arrangements. • Prepare regular reports on accounts receivable aging, collection activities, and key performance indicators to monitor and evaluate departmental performance. • Collaborate with the finance team to support month-end and year-end closing processes, providing accurate and timely information for financial reporting. • Continuously evaluate and streamline accounts receivable processes, implementing best practices, and leveraging automation tools to enhance efficiency and accuracy. • Identify opportunities for system enhancements or process automation to improve the effectiveness of accounts receivable operations. • Provide training and guidance to team members on accounts receivable procedures, systems, and customer interactions.

Payroll Manager • Oversee and manage the end-to-end payroll processing cycle for all employees, ensuring accurate and timely payment of salaries, wages, bonuses, and other compensation components. • Continuously review and improve payroll processes and systems to enhance efficiency, accuracy, and data integrity. • Implement and streamline payroll-related policies and procedures, including time and attendance tracking, expense reimbursements, and payroll deductions.