Property Manager

Managed daily property management operations, including preparing and reviewing leases for new tenants, monitoring and processing lease renewals, conducting tenant screenings, and assisting with move-ins and move-outs. Handled legal and compliance procedures such as issuing violations and assisting with eviction processes. Coordinated and monitored maintenance requests to ensure timely resolution of issues. Performed data entry and maintained accurate tenant and property records. Assisted in developing and refining the team’s standard operating procedures to improve operational efficiency and maintain consistency in daily processes.

I have extensive experience working with both clients and managers across various industries. I began my career in the BPO sector, where I developed a diverse set of skills that have contributed to my growth. Throughout my career, I've worked with multiple accounts as a Customer Service Representative, including roles at Amazon and PC Financial (a Canada-based credit card provider).