To land a job and show efficiency, promptness, flexibility and requiring minimal

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors Degree

Last Active

April 1st, 2024 (24 days ago)

Member Since

October 28th, 2013

Profile Description

For Real estate experience:
SEO and Online Marketing
o Generate leads and drive sales by using up-to-date strategies in link building, social media and web content
MLS & Website Listing Management
o Upload, edit and show client’s listings through Multiple Listing Service or personal websites
Marketing
o Make use of flyers, online marketing through social media sites (eg. Facebook, Twitter, Linkedln), and Virtual Tours and Staging, among others, ensure the most cost effective way to make a home appealing to a high number of potential buyers
o Undergo basic training on flyer creation, Craigslist posting and social media marketing
Prospect Management
o Learn, manage and monitor leads through Top Producer and Boomtown
Phone, Email and Schedule Management
o Balance multiple tasks from answering phones, appointment setting and email handlin
Transaction Coordination: Record Management
o Coordinate new deal closings, extensions, conversions and other pipeline events throughout the whole closing and approval process
o All transaction activities are tracked accurately, timely and consistent
for Customer service Supervisor:
• Manages about 13-15 Agents. For inbound Customer service
• Monitor, provide feedback and coaching to agents
• Check for call defects and opportunities for improvement
• Formulate action plans to help improve agents’ QA and Fizzback score
• Monitor incoming CSat surveys and identify defects and opportunities
• Prepare reports to upper management for the customer satisfaction status of the whole site
• Monitor incoming CSat surveys and identify defects and opportunities
• Make sure that every
stats is meet by the team.
• Creates
reports
for daily stats .
• Creates
action plans per agent basing on their weaknesses and
strengths to be able for them to
improve and develop, for them to attain individual target
that will make
enable us to hit our targeted stats for the week/month.
• Endorse bottom quartile agents for Developmental Action Plan program
Customer services:
=
Answer calls of Business customer for British Telecoms.
= Provide details and address them with their Billing queries and account updates for their Businesses
=
Provide Answers for product relation concerns.
=
Collect Payment using Customers Debit or Credit Cards.
=
Set up appointments for Technicians for Technical related concern. Coordinates with dispatch in the UK for the Appointment setting.
=
Set up Installation schedule for New Businesses.