In my 4 years of experienced as a Customer Service Representative, I’m willing to go extra mile to fulfill customer’s needs and ensures company’s guidelines are achieved. Due to my enthusiasm and commitment in customer services career, I have the ability to become a central member of your team. Here are the highlights of my qualifications and background that seem most relevant to meet your needs:
• Highly skilled in listening and responding to customers’ needs and concerns
• Demonstrated ability to provide information regarding products and services
• Track record of reviewing and making changes to customer accounts
• Comprehensive knowledge of researching answers and solutions
Besides the job related skills as a call center agent, I also have proficient knowledge in Microsoft Word, Excel, PowerPoint, basic knowledge in AutoCAD and SAP.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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