Any clerical, Computer related technical base knowledge, service support, home b

Overview

Looking for full-time work (8 hours/day)

at $1.89/hour ($363.64/month)

3rd College Under Graduate

Last Active

October 17th, 2013 (4620 days ago)

Member Since

October 17th, 2013

Profile Description

Technical Support for Toshiba laptop/aio support
Recent:
GENPACT
INC. LLC
- November 4, 2010 – March 2012
GE Capital
( GECA ) - Process Associate
IKON FINANCIAL SERVICES
Financial / Equipment lease and loans for business to business collections.
TELUS International Philippines
- 2006 - 2010
Dell Super-Q
Dell E&A
Dell Spare and Up-grades
Responsibilities:
• Takes in calls from American customers for purchase they want to make
• Provide the best customer experience whenever possible
• Attending to customer’s questions about products they want to purchase and answering their questions about it
• Provide basic trouble-shooting for customers looking for technical support on their systems
• Assisting customer’s by giving total solutions in purchasing the products they want.
(Telus Mobility)
Responsibilities:
• Taking up Calls from Canada Concerning Client Accounts Mobile Services
• Team Mentor/POC- Under Uldarico Asis (Gboi)
• Quality Analyst PGU- SME / COACH
Monitor team/agents
performance for call quality purposes