My last working experience was as a Manager-on-Duty. We manage the queue and productivity of agents as they take in calls. We ensure that we meet the clients needs in terms of AHT, CSAT. We report directly to both client and vendor.
I am knowledgeable in Microsoft Office Applications (i.e, outlook, excel, word)
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.