Jennifer

I am currently looking for an online job as a Technical Support person. I have 5

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $1.70/hour ($300.00/month)

Bachelor's Degree

Last Active

October 13th, 2013 (4160 days ago)

Member Since

October 13th, 2013

Profile Description

I have 5 years experience being a Technical Support Representative and have gained much knowledge with how the industry works. My work has exposed me in different aspects of troubleshooting, installation and diagnosis of hardware and software issues. I have handled onsite, phone, email and chat support. I have handled hardware troubleshooting with Dell computers and windows software issues. I have supported printer, cisco phones, mobile devices, laptops and desktops. Assisted users in connecting to company’s VPN connection while working remotely. Reimage machines to be issued to newly hired employees. Installs all company standard software that user is eligible of. Supports MS SharePoint 2007,2010 and Office 2007,2010 usage.
Work Experience:
Xilinx Asia Pacific Pte Ltd Changi, Singapore (Feb 2011-April 2013)
Global IT Service Desk
Stream Global Services (March 2008-Dec 2010)
Technical Support Professional for Dell Computer Systems
Sykes Asia Inc. (April 2007-March 2008)
Technical Support Professional for AT&T Internet Services

Top Skills

Other Skills

Basic Information

Age: 25

Gender: Female

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Address

Tests Taken: DISC
Dominance: 0
Influence: 48
Steadiness: 29
Compliance: 23: English
C2(Advanced/Mastery)