Operations-focused leader with nearly eight years of experience in BPO environments, specializing in performance management, process improvement, and client operations. Experienced in managing multiple team leaders and virtual assistants, consistently driving achievement of performance targets through data-driven decision-making using Google Sheets and MS Excel. Proven ability to implement efficient workflows, enhance productivity, and deliver regular KPI updates to clients while identifying opportunities for account growth. Recognized for building high-performing teams through structured coaching, transparent communication, and cross-functional collaboration to support operational stability and scalability
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.