I have been in BPO industry for almost 2 years now. My first BPO company was Teleperformance Philippines Inc. as a technical support representative under the campaign of COMCAST Self Install Kit (SIK) a U.S service provider and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. Currently, I am employed in NEXTBPO Solutions Inc. as a Billing Specialist under the campaign of Sleep Circle a U.S Durable Medical Equipment (DME) provider. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives. My experience in a BPO Call center have proven my skills in managing different roles effectively.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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