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Expert Customer Service/ Virtual Assistant/ Amazon VA

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 25,000.00/month
( $456 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $3.51 USD/hr )
EXPERIENCE OVERVIEW
Amazon Virtual Assistant/CSR, Virtual Assistant, Customer Service, Telemarketing, Data Entry
BASIC INFORMATION
Age:
29
Gender:
Female
Location:
General Santos City, South Cotabato
Tests Taken:
English
 B1(Intermediate)
Last Active:
July 1st, 2022 (6 days ago)
Member Since:
October 8th, 2013
SKILL SUMMARY

I have over eight years of experience providing excellent support to customers - To improve efficiency, system performance and promote good customer relations within a purpose driven organization and creating 100% customer satisfaction. I have savvy professional with notable success participating in team building, analysis and implementation of solutions. I want to be part of a company where I can grow and learn new things. I want to
test my skills to the limit to the point that I can better than who I am now.
Skills:
- fluent in english (spoken and written)
-
Oral and written communication and interpersonal skills
- Openness in learning new skills and knowledge
- Works well independently or with multi disciplinary teams
- Well-developed personal and work value system
- Proven record of reliability and responsibility
- Knowledgeable in the basic operations of a personal computer and various word processing like MS Word, MS Excel, MS Powerpoint, Google Spreadsheet, Amazon Lister, Ebay expert ,works efficiently with minimum supervision

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Speaking
  • Blogging
  • Social Media Marketing
  • Telemarketing
  • Amazon Product Ads
  • Bookkeeping
  • Customer Support
  • Email Support
  • Real Estate Services

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Travel Planning

English
EXPERIENCE

Perfect writer!

SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Blogging

Sales and Marketing
EXPERIENCE

Achieving success is easier than maintaining success. A smart idea backed with good execution can take your business places. However, most businesses remain one-trick ponies that are prisoners of their product category or original idea. Great brands are built when innovation becomes a habit. New features, improved service, different product lines, path-breaking product ideas are what keep a brand ticking and customers engaged on a long-term basis.

SKILL RATING
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads

Webmaster
SKILL RATING
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Recording Audio

Finance & Management
SKILL RATING
  • Bookkeeping
  • Inventory Management
  • Tax Preparation

Customer Service & Admin Support
EXPERIENCE

Administrative experience is quite a bit different from general "clerical" duties. Administrative often invvolves you doing significant work to support often mid to senior level management. Before attempting to do an admniistrative assistant, I would look at doing something like a clerk typist, or an office assistant position. This will help you to build up more skills required to be successful in the administrative experience. Below are some of the duties that may be requested for an administrative assistant, and this will be a good yard mark to sort of gain experience of training in to become one: 1) MS OFFICE -- as an administrative assistant, you would be expected to deal with creating, drafting and editing many very complex documents such as letters, slideshows, reports, grants, proposals, contracts etc. You should have intermediate to advanced working knowledge in all MS Office Programs including, but not limited to: Word, Excel, Access, Power Point, Outlook, Notes, Project, Visio and so on. 2) TRAVEL -- as an administrative assistant, you're often expected to arrange travel for mid to senior level management for conferences, training, seminars, and other events as required by them. You will be expected to arrange accommodations, flights and car rentals for them. A lot of times they will have a travel agent that will be able to assist wtih this, or with the an organization like the government they will have their own programs. You will also be responsible for creating an itinerary for the managers as well. 3) MEETINGS -- you will often be required to prepare for meetings (emails, and all of the subjects that you can find relating to that meeting), setting up the agenda, distributing materials to various participants, arranging for catering as well as for equipment such as audiovisual, and occassionally for teleconferences or videoconferencing, you will be responsible for dialing in the senior managers and introducing them to the conversation. 4) SCHEDULING -- you're often going to be responsible for keeping at least 2-3 if not more busy managers schedules including (their personal schedule, meetings, and so on). You will often have to check the mid to senior level managements emails and bring any important documents to their attentions when required, and know how to implement information when required. 5) BUDGETS/ BOOKKEEPING -- you will be either in charge of monitoring expenditures or assisting with the monitoring of expenditures and other monies such as petty cash, and purchase receipts etc. 6) TRANSCRIPTION -- you will often be responsible for typing a variety of documents from audio or dictaphone. Depending on the level of administrative assistant, you may be required to do this without someone editing it.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Professional Services
EXPERIENCE

I've done so many things in my past clients. I used to call clients that would be interested in our renovated homes before it hits in MLS and another one, I used to call motivated home sellers and ask more informations about their house and set follow up calls with them. Another client of mine, asked me to call a buyer and get them to register their interest on our website. We would ideally love to push getting interest from Investors, for example buyers want to buy an investment property. The other type of buyer to get for us is buyers who want to by an old house and renovate it.

SKILL RATING
  • Real Estate Services

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