90d089d940208 8f0 ecd89b14e

Executive Virtual Assistant, Customer Service background

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EXPECTED SALARY
Php 55,000.00/month
( $990 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.72 USD/hr )
EXPERIENCE OVERVIEW
10 years
BASIC INFORMATION
Age:
38
Gender:
Female
Location:
Lucena City, Quezon
Tests Taken:
IQ
Score:  110

DISC
Dominance:42
Influence:19
Steadiness:24
Compliance:15

English
 C1(Advanced)
Last Active:
November 14th, 2022 (13 days ago)
Member Since:
October 7th, 2013
SKILL SUMMARY

I'm an 8-year experienced VA, 3.5 years of freelancing, and 5 years in BPO industry. I am work from home ready and I have my own devices (Computers, updated iPhone, fast internet connection, and printers available). I am very familiar and exposed with wide varieties of technology in my career.  I know how to use CRM systems like Siebel, Workflowmax, Servicem8, GEOOP, Infusionsoft, and accounting systems like XERO and Quickbooks; Microsoft Office programs like Excel, Word, Powerpoint, Access, etc. I am very good at researching and this is one of my top skills. I consider myself very adaptable and a fast learner. I also have experience in researching, and scheduling clients using CRM system/Job management system. If hired, I will be an asset to the company and will make an excellent addition to your team.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Research
  • Writing
  • Telemarketing
  • Recording Audio
  • Business Plans
  • Payroll
  • Customer Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Research

English
EXPERIENCE

I work in a call center before and our main medium or language is english.

SKILL RATING
  • Writing

Sales and Marketing
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Social Media Marketing
  • Telemarketing

Web Development
SKILL RATING
  • Javascript

Webmaster
SKILL RATING
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Recording Audio
  • Video Editing

Finance & Management
EXPERIENCE

I'm a Business Administration graduate. I am familiar with business planning and analysis work and how it's being done.

SKILL RATING
  • Business Plans
  • Payroll
  • Tax Preparation

Customer Service & Admin Support
EXPERIENCE

I have 8-years of experience as a Virtual Assistant and 10years of working from home. I also worked in a call center before and we are trained in telephone handling. I am very familiar with customer service work. I view myself as an all-around VA as I am very familiar with and exposed to a wide variety of technology in my career. I troubleshoot my own phones and computers. My skills range from CRM systems like Siebel, Workfloxmax, Servicem8, GEOOP, and accounting systems like XERO. I am very good at researching and this is one of my top skills. I consider myself very adaptable and a fast learner.  I was a customer support agent so this is not a major problem. I have strong soft skills and hard skills. Data entry is not a problem because I've done a lot of data entry work during my call center days.

SKILL RATING
  • Customer Support
  • Phone Support

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