As A Customer Service Representative:
I have been a Customer Service Representative for 2 years, and I know well that in this job I have to interact with a company’s customers, to provide them with information, to address inquiries regarding products and services. In addition, I know how to deal with them and help resolve any customer complaints.
As an Encoder:
When I was in my elementary days I already love typing. That is one of the skills that I have that I know I can be proud of. I’ve been an encoder for 6 years ( I started having this as a part time job when I was in 1st year college). This is my Favorite Part time job, I can type 40-50 words per minute, I do have strong clerical skills and a strong knowledge of and experience with certain software programs.
As a Telemarketer:
I’ve been in this Job for 6 months, I know that this job requires Product Knowledge, Proficiency in relevant computer applications, Solicit orders for goods and services over the telephone, Explain the product or service to potential customers, Deliver scripted sales pitch to the customer, Adjust scripted sales pitch to meet needs of specific individuals, Provide pricing details, Handle customer questions, Obtain customer information including names and addresses, Record customer details including reaction to the product or service offered, Receive orders over the telephone, Input order details into the computer system, Record customer details and details of transaction, Confirm orders placed with field sales representatives, Obtain contact details of potential customers from sources including telephone directories and purchased lists, Schedule appointments for sales staff to meet prospective customers, Conduct customer and marketing surveys, Answer telephone calls from potential customers who are responding to advertisements, Contact customers to follow up on initial interaction.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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