A job is not merely a "thing" to do but it's a passion where u can see yourself hap

Overview

Looking for full-time work (8 hours/day)

at $0.76/hour ($145.45/month)

College graudate

Last Active

October 7th, 2013 (4645 days ago)

Member Since

October 6th, 2013

Profile Description

Experience
Aboitiz Equity Ventures, Inc.
On-the-Job Trainee – ServiceDesk Group / IT Support
Gov. M. Cuenco Ave. Kasambagan, Cebu City (November 28, 2011 – March 20, 2013)
? Lotus Notes Client Configuration
? Laptop/Desktop company standard configuration
? Hardware and Network Troubleshooting
?
Service Desk Plus expertise
?
Implement Clonezilla imaging software
?
Create windows 8 evaluation
?
Create standard process documentation
?
Answer customer calls and resolved IT related issues through phone
?
Assist and hands on support to users with their IT request and computer problems
Skills and Expertise
Management skills
• Can create report, proposals and formulate plan
• Presentation and communication skills
• Can handle client nicely
Intrapersonal Skills
• Can work under pressure
• Can adapt in the environment easily
• Can relate with officemate easily Computer skills
• Has knowledge in Windows Server (Windows Server 2003 R2, Windows Server 2008 R2), can set-up DHCP, DNS, File Server, Proxy Server, Samba Server, Domain Controller and has basic knowledge in managing Linux server (OpenSuse 10)
•Has basic knowledge in Astaro Security Gateway, setting up VPN using IPSec, PPTP, SSL, IP Telephony, Asterisk PBX Server and EyeBeam VoIP Softphone
• Has knowledge in subnetting and supernetting and in cisco switches and router basic configuration
• Has basic knowledge in PHP, Java, SQL, JavaScript, HTML
and MySQL Database Administration
•
Can use Windows (XP, 7,8), Linux (Fedora, OpenSuse, Ubuntu), Mac OS, Windows Server 2003 R2, Windows 2008 R2, Microsoft Office, Lotus Notes 8.5.2, Service Desk Plus Enterprise
• Good at desktop and laptop hardware troubleshooting, installation, configuration and maintenance.