I am formally worked as a call center agent representative and we deal LIVE Chat

Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

College Level

Last Active

April 29th, 2016 (3149 days ago)

Member Since

October 5th, 2013

Profile Description

The key strengths that I posses for success in a Customer Service Representative position includes:
• I have very good experience in Chat Support, Customer Service (calls), Email Support, and Order processing.
•I have been promoted as technical supervisor.
•I am currently working as a Live Chat Operator of different law firms in the United States. Usually I get basic information through asking questions about their case.
• I have worked experience as chat support agent in a call center company for almost 3 years.
• I handled 5 chats at the same time with different issues like billing, sales, technical problems, and inquiry. I can type with 50-60 words per minute.
• The application that we used for chatting is live chat person with csr screen.
•I am very familiar with CRM, eCommerce, MS Word, Excel, Skype, Google, Gmail, Google Docs, Calendars.