Ben

I am currently doing Case and Incident management for a Financial Services organ

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

2nd Year College

Last Active

September 23rd, 2013 (4178 days ago)

Member Since

September 23rd, 2013

Profile Description

Agent Coaching, Peer Monitoring and metrics reporting are some of the tasks i have handled through the years. Most of the time i spent was with Technical Support. I have worked with Several ticketing systems such as Remedy, Vantage, Peoplesoft and Salesforce's Desk.com.
Working with MS Office has always been part of the job. I would say i can handle Word, Excel and PowerPoint pretty decently. Outlook has been there for me too in every job.
I Have experience with Remote desktop Support using LogMeIn, Windows Remote Assistance tool and GoToAssist.

Top Skills

Other Skills

Basic Information

Age
25
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  124
DISC
Dominance: 46
Influence: 17
Steadiness: 22
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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