Jhonna

Customer Service / Social Media Manager with Graphic Design

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Overview

Looking for full-time work (8 hours/day)

at $6.66/hour ($1,280.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

August 11th, 2020

Profile Description

Are you looking for a reliable, results-driven, and detail-oriented professional who can seamlessly support and scale your business? You've just found the right match!

With 7+ years of Customer & Technical Support experience in the BPO industry and 3 years as a successful Freelancer, I bring a strong mix of corporate discipline and freelance agility. My clients value my communication, work ethic, and ability to deliver quality outcomes—on time, every time.

Here’s what I can help you with:

> Virtual Assistance – Calendar management, email handling, data entry, research, and admin tasks
> Customer Support – Live chat, email support, and ticket handling with a customer-first mindset
> Social Media Management – Content planning, posting, engagement, and analytics (Facebook, IG, Tiktok, X, LinkedIn)
> Graphics Design - Creates visual communications
> Shopify Expert – Product listing, order management, returns and refund, basic troubleshooting and customer support
>Blog & Content Writing – SEO-friendly, engaging blog posts and web content that speaks to your audience

Tools I use frequently:

• Shopify | Canva | Photoshop | Capcut | Trello | Slack | Whatsapp | ServiceNow | Google Suite | Meta Business Suite | ChatGPT | Office Apps

My mission is simple: Help you save time, stay organized, and grow your business.

Let’s connect and talk about how I can help you meet your goals. Ready when you are!