Juan of all trades

Overview

Looking for full-time work (8 hours/day)

at $237,576.78/hour ($45,455,090.91/month)

Bachelors degree

Last Active

September 6th, 2017 (3201 days ago)

Member Since

September 16th, 2013

Profile Description

CSR AND TSR FOR SATELLITE DISH
TELETECH PHILIPPINES
ORTIGAS AVENUE, CAINTA, RIZAL
September 2015 - November 2015
providing customer service and technical support to end-users (customers) by researching and answering their questions or troubleshooting their problems. able to provide technical solutions by clearly communicating in a user-friendly, professional manner.
EXECUTIVE OPERATIONS (CSR)
Travel
Account
TELEPERFORMANCE PHILIPPINES RBC
ORTIGAS AVENUE, PASIG CITY
February 2015 - June 2015
? Plan and sell transportations, accommodations, insurance and other travel services
? Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
? Provide relevant information, brochures and publications to travellers
? Book transportation, make Airline reservations and collect payment/fees
? Use promotional techniques and prepare promotional materials to sell itinerary tour packages
? Deal with occurring travel problems, complaints or refunds
? Attend travel seminars to remain updated with tourism trends
? Enter data into our software and maintain client files
? Do modification exchanges of flights.
? Cancellation of existing reservation or ticket
? Modify Schedule Changes made by the Airline
? Know how to operate/use Amadeus Software
? Network with tour operators
? Maintain statistical and financial records
? Meet profit and sales targets
FIBER OPTICS TECHNICIAN TEAMLEADER (OSP/FTTX)
ADTEL INC. (Advance Telecommunication)
QUEZON CITY, PHILIPPINES
March 2013-November 2015
? Supervise the OSP Maintenance Team for GLOBE TELECOMS Fiber Optic Network and Multi Service Access Node Cabinets.
? Maintains wide Fiber Optic Cable Network in accordance with specifications and standards of Globe Telecommunications Company and BAYAN Telecoms.
? Conducts Site Surveys and Physical Inspection of Existing Fiber Cable from Cabinets to Host to prevent future Network outages.
? Immediate Restoration of Fiber Optic Cable breaks due to Vehicular Accidents, Burned Cable and Pilferages.
? Rectification of High Loss Fiber Optic Signals due to splicing and connector reflectance loss.
? Locating Fiber Optic Cable faults and break using Visual Fault Locator and Optical Time Domain Reflectometer.
? Splicing up to 144 to 288 core Fiber Optic cable using Fusion Splicing Machine.
? Prepare and fusion splice all types of fiber optic cables in both indoor and outdoor environments
? Perform midspan (mid-sheath) access on armored and unarmored fiber optic cables
? Build proper splice closures, seal and ground accordingly
? Work with construction PMs and/or OSP engineers to perform splicing as directed
? Utilize OTDR, OLTS, and related test equipment to troubleshoot and test fiber
? Review and interpret splice logs and circuit diagrams
? Communicate and coordinate with other workers, vendors and customers
? Travel occasionally. Work nights if necessary. Be part of a rotating 24/7/365 on-call schedule.
? Work in confined spaces such as trenches or manholes
? Perform site surveys, read and use blueprints and floor plan and conduct visual site inspections
? Conducts ocular survey and validates detailed design plans
? Demonstrate safe working practices to other technician
? Performs other assigned activity needed in relation to the project deliverables
? Conducts site inspection of implemented sites
? Performs provisional acceptance testing
? Report generation, monitoring and weekly report of implemented projects
? Prepares REDLINE drawings base on actual field condition.
? Ensuring all relevant documentations are filed and appropriate actions were taken after all QA/QC site visits.
LAN TECHNICIAN (OSP/ FTTX)
Emirates Telecommunications Corporation
ETISALAT DUBAI, UNITED ARAB EMIRATES
June 2011– October 2012
? Installation and testing on ISP/OSP works for structured cabling and FTTX in accordance with the ETC standards.
? Survey sites for risk assessment before installation begin, for less discrepancy in present and in future, and for best possible design infrastructure.
? Complete migration of existing services from copper to fiber for GPON infrastructure that includes installation and configuration of Optical Network Terminal (ONT), configuration of routers/modems for high speed internet or broadband connection, establish connections for direct exchange lines and also PABX lines.
? Conduct day to day corrective and preventive maintenance of indoor/outdoor fiber optic and CAT6 cables including testing, proper grounding on conduits/cable trays and in coordination with other Engineering sectors.
? Prepare site diary sheets as per the completion of Service Orders, Migration, ISP/OSP work, Material usage, and Man-hour / KPIs / Maximo.
? Submit daily and monthly progress reports and other documentations to higher management.
? Fiber Optic cable splicing and jointing of 1F to 48F in Joint closures and ODF by Fusion Splicing Machine.
? Cable pulling and laying from Outdoor Joint Closure to Indoor.
? Organizing, forming, dressing and labeling of cables.
? Provide cable trunkings and PVC pipes for Fiber and copper cable routing.
? Termination of Fiber Optic and UTP cable (CAT6) and installation of FC connector and RJ45 connectors.
? Testing of UTP and fiber cables utilizing appropriate test equipment.
? Installation of ONT (GPON) device used for High Speed Internet, IPTV and Telephone.
? Update of Site Diary as incidences occur.
? Documentation and Update of ASBUILT Drawings (UC and UJ)
? Material Reconciliation
? Perform site surveys, read and use blueprints and floor plan and conduct visual site inspections
? Demonstrate safe working practices to other technicians
IT-NETWORK TECHNICIAN (OPTICAL LAN/ STRUCTURED CABLING)
INDRA COMPANY PHILIPPINES (PointmanPSI)
PASIG CITY, PHILIPPINES
March 2006 -June 2011
- Installation, modification, repair and maintenance of data cabling systems and surveys installations areas to determine work methods, tools, materials, etc. Coordinate and Working with TELECOM and networking for design of systems. Maintains wide structured cabling systems in accordance with specifications and standards of the Client Company.
And at the same time as a Helpdesk Support.
• Physically install Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Installation of outlets, pulling cable and pre-termination including organizing, forming, dressing and labeling cables.
• Terminate, assemble and install 8-pin modular connectors, RJ-45, Modular Wall or Floor Jacks, light crimp connectors and optical fiber ST, SC, FC and LC ceramic connectors.
• Accurately test copper and fiber cables to required certification parameters utilizing appropriate test equipment
• Diagnose, correct, troubleshoot and repair Structured Cabling Problems
• Preventive Maintenance, Removal and Clean-up of inactive data cables at Datacom and workstation site.
• Perform site surveys, read and use blueprints and floor plan and conduct visual site inspections.
• Determine closet and equipment layouts and install closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures.
• Perform cable splices for copper and optical fiber cables 12F to 72F Fiber Cables.
• Respond to requests for technical assistance in person, via phone, electronically
• Diagnose and resolve technical network connection issues.
• Advise user on appropriate actions.
• Administer help desk software (BMC REMEDY SERVICE CONSOLE and VMware Service Manager).
• Dispatch, Identify and escalate situations requiring urgent attention.
• Track and route problems and requests and document resolutions.
• Prepare monthly Severity Level Agreement reports.