Acquired customer service, troubleshooting skills while working as a Technical Support Rep for Charter/Time Warner/Comcast ISPs. Promoted Quality Assurance Specialist two years ago.
Online skill summary: Worked as a VA for Mr. Rick Pierce and was assigned to do some data entry tasks. Became more proficient in Microsoft Office products -Excel, Word and PowerPoint. I was also trained and exposed through the following tasks: basic lead generation, maintaining WordPress accounts/pages, video production through Animoto and Camtasia, Social Media Marketing
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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