From the experiences that I had and the scores that I've been producing I always pass my month to date metrics for my customer satisfaction scores aside from that I can Identify reasons for the call and gave the best resolution for them. I can easily adapt and I a fast learner.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.