Winchelle

Bookkeeper VA / CSR / Data Entry

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.50/hour ($1,848.00/month)

College Graduate

Last Active

June 11th, 2024 (187 days ago)

Member Since

September 4th, 2013

Profile Description

So, I caught your attention. :) Well, here are the services clients usually hire me for (in and outside Onlinejobs.ph): 

?Customer Service
?Build sustainable relationships and trust with customer accounts through open and interactive communication
?Provide accurate, valid, and complete information by using the right methods/tools.
?Meet personal/customer service team sales targets and call handling quotas.
?Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
?Keeps records of customer interactions, process customer accounts, and file documents
?Follow communication procedures, guidelines, and policies
?Take the extra mile to engage customers
?Freshdesk
?Salesforce
?Gorgias
?Shopify
?Team Leader
?Monthly Business Review
?Managing Agents to meet the metric (KPI's)
?Generating Reports
?Top Team and Top Team Leader
?Data Analysis
?eCommerce Store Management
?Processing Refunds, Returns, and Replacements
?Order Processing
???Email and Live Chat Support
?Appointment Setter
?Generate sales leads
?Rapport and personal connection
?Calendly and Google Calendar
?General Administrative Support
?Keep accurate records
?Dialpad
?Ring Central
?KickAss VA
?Graphic Design
?Writing Article
?Newsletter
?Research
?Data Entry
???Email Management
?Social Media Management
?Internet Research
?Powerpoint Presentation
?Certified Facebook Ads
?LA CRM
?Transcription
?Calendar management
?Hubstop
?LinkedIn
?Google suite
?MS teams
?Virtual Bookkeeper
?QuickBooks
?Xero
?Asana
?Dext
?Keeper
?Ordermentum
Now, let's discuss how we can leverage my expertise to help you with your business ????
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Top Skills

Experience: Less than 6 months

Other Skills

Basic Information

Age
32
Gender
Female
Website
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Address
Palompon, Leyte
Tests Taken
IQ
Score:  120
DISC
Dominance: 29%
Influence: 18%
Steadiness: 36%
Compliance: 18%
English
B2(Upper Intermediate)
Government ID
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